Quote of the Day

 

Good to Great by Jim Collins

...the purpose of bureaucracy is to compensate for incompetence and lack of discipline -- a problem that largely goes away if you have the right people in the first place. Most companies build their bureaucratic rules to manage the small percentage of wrong people on the bus, which in turn drives away the right people on the bus, which then increases the percentage of wrong people on the bus, which increases the need for more bureaucracy to compensate for incompetence and lack of discipline, which further drives the right people away, and so forth